Shipping Policies

Production Lead Times

All of our items are handmade to order. Our current production time lead time is typically 3- 5 business days (excluding weekends) from when you place your order to the time your order is shipped. This doesn't include shipping transit time. Lead times may be shorter or longer depending on order volume and time of year. 

 

Shipping 

All orders are shipped via USPS or UPS. US orders ship for a $6 flat rate fee or for free on orders $100.00+. You will receive an email confirmation with tracking number when your order has shipped. Please note that once your item has shipped, we cannot provide additional tracking information beyond what is available through USPS or UPS. 

If your package is marked “Delivered” but you do not receive it, please wait up to three days to see if the package arrives. Sometimes the item is scanned on the couriers truck prior to final delivery. You may also check with your neighbors, around your property or common areas of your complex for the package.